"Review of recent care following Heart Surgery at..."

CTC Basildon is the "NHS in its finest clothes" Anticipating a traumatic experience - not so - I was treated with the utmost care, dignity and respect. Staff who are so trained and so ever ready with kindness and care. Conditions in this clean, modern unit were beyond reproach. Thank you all so very much. Mr Peter Skingley

Story from NHS Choices

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Response from The Essex Cardiothoracic Centre

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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