"Mostly very caring staff"

About: King's Mill Hospital

I had a THR in November 2013. Everything went well and I was due to be discharged after five days on Wednesday . However on Tuesday night I became very ill. For some reason the nurse on duty thought I was making a fuss and said I wasn't helping myself. After calling for her for the third time she said she would try the doctor. Two hours later she informed me " I have called the doctor three times so I have covered my back" (her exact words). I became very frightened at this time as I knew I was very ill. When the doctor finally arrived I was on the verge of collapse and things began to happen fast. I had a ruptured bowel and a few days later I had a colostomy and ended up with a stoma. Apart from this incident I could not complain about the excellent nursing other than being left in my own vomit by an agency nurse during one night. The rest of the nursing staff were appalled by this incident. I have since been back to have the other hip replaced and all went well.

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Response from King's Mill Hospital

Thank you for your feedback, we would be very happy to speak with you in more detail if required. Please call our Customer Services team on 01623 672222 if you would like to talk through your concerns. The team are available during normal office hours from Monday to Friday.

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