"Right Knee Medial Meniscal Transplant"

About: Royal Orthopaedic Hospital

I arrived at the ADCU at 10am and was greeted by the friendly receptionist who treated me with respect and reassured me as apparently I was looking really nervous! I knew I was in for a long wait but every staff member that walked through was friendly and polite which made me feel at ease. Soon I spoke to one of the surgeon's team members who admitted me and went through any concerns that I had, they put my mind at ease about the anestecic as I had a bad reaction with my previous operation so they were super supportive about that! Soon it was time for my operation and I was greeted by the surgeon and his friendly team who made me laugh before I was put to sleep. The operation was successful and I woke up in recovery with friendly nurses who took care of my needs until I was ready to be admitted to Ward 12. The staff were extremely friendly and were supportive as the anestecic and all of the painkillers had made me quite weepy. I was only supposed to stay in for one night but ended up staying for 5 days as I had an accident which gave the nurses and myself, quite a scare! But they helped me back to my bed and continuously checked on me throughout the week until I was discharged. The care was fantastic and everybody was friendly which made the atmosphere positive and very warming! The surgeon was fantastic and I can't thank him enough for what he did, I was in a lot of pain before this operation and it restricted my sporting activities. But after the recovery period I will be able to play sports and run again! So again, thank you to the surgeon and his fantastic team!

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Responses

Response from Royal Orthopaedic Hospital

Dear Ms Hayes, thank you very much for taking the time to tell us of your experiences at the Royal Orthopaedic Hospital. I am not only pleased to learn that all went well while you were here but that you've been able to resume your sporting activities. I have of course shared your kind words with my colleagues involved in your care and treatment and our Executive Team here at the Trust. With thanks again and all best wishes for your continued recovery, Claire Williams, Patient Relations Manager

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