"Ward 4 staff could not have been more caring and..."

About: Hull Royal Infirmary

I was admitted onto Ward 4 on Tuesday 29th April, 2014. I had been awaiting an operation by the Neurosurgury Team and managed to get a cancellation. From the moment I arrived onto the ward, i was greeted by every member is staff in a caring manner and everything was explained to me. The ward was extremely clean and tidy. I had my operation first thing on Wednesday morning and the Consultant went through the procedure in fine details to help me understand what would be happening. This put me at ease straight away. I canon fault any member of staff I came across, from Theatre staff, ward staff, Consultants, they were all amazing and made my stay in hospital bearable. As for the operation, I now have feeing back in my leg and am amazed at the results. I had been in agony sine before Christmas with a bulging disc and trapped nerve, L5, S1. I have not been able to walk or work. I came home today, 1st May. Although my back in sore were the incision was, my pain level has come down from a permanent 8-10 to a level 1-2. I am thrilled with the results! Thank you to a fantastic team at Hull Royal Infirmary, Neorology Team and Ward 4.

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Neurosurgical staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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