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angiogram

Story from nhs.uk

"angiogram"

About: Russells Hall Hospital

Would like to thank all the staff ,on my day case visit to the cath lab, I can not praise enough how well I was treated by all the staff. In particular while in the cath lab ,during my angiogram procedure, They made me feel very safe ,They were very friendly and highly professional ,and gave me all the information I needed ,if that was not enough ,they even went the extra mile by playing one of my favourite singers, john Denver. Whilst I was in there, The doctor was amazing. In fact everyone was amazing. Thank you all once again, each and everyone of you. Michael Connochie

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Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital

Submitted on 16/05/2014 at 18:10
Published on nhs.uk on 17/05/2014 at 04:00

Thank you, Michael, for your feedback about the care you received at our hospital. It is wonderful to hear that you were so impressed with our staff and the care that you received. It is always reassuring to know that our staff went the extra mile to make you feel that little bit more comfortable. We aim to offer the highest standard of care to our patients and it’s great to know how well we achieved this during your visit to the Cath Lab. We have passed your lovely comments on to the team involved in your procedure. We’re sure they will be very pleased to receive your feedback.

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