What I liked
I started my treatment after referal from stepping hill hospital. In short I have had 5 cancellations of appointment, 3 cancellations of operation days.On my operation day I was admitted at 9.30 am was told my operation would be at about 1pm this did not materialise again at 2.15pm and then finallyat 3.30pm. When I came round from the operation bear in mind I had nothing to eat from 7.30 am I was told there was no meal for me , and just an egg sandwich. After discharge I came back 14 days later to be seen by the doctor [this was at the begining of september], who then told me everything ok the procedure would be completed in 6 to 8 weeks. When I arrived at the appointment clerk she told me no appointment until 13 Jan 2009 now I have received another letter stating my appointment has been cancelled again. So you can see why I have no faith in the Manchester Eye Hospital
What could be improved
Appointment system and several cancellations of operations could be vastly improved
"I started my treatment after referal ..."
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WL
Posted via nhs.uk (as ),
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