"learning and development team very un cooperative ..."

Goodmays have been given a status to provide learning , development and training .Whereas venue is not suitable on any cost ,there is poor signing ,no reception to guide any body ,the place is confusing ,there are many training and lecture rooms after long corridors and person can not access to get the information .Ultimately if you do get in touch with the senior staff ,instead of sympathising they take the attitude of confronting ,denial and uncooperative .I will advise people not to choose this venue for any training purposes .It is also untidy and unsightly old building which makes you think about infection risk

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Response from Goodmayes Hospital

I am sorry for the time taken to respond to your review, it has only recently come to our attention that you have not received a response.

If you would like to discuss this issue further please contact Gordon Muvuti, Interim Integrated Care Director of Mental Health Inpatients.

Thank you for taking the time to provide feedback regarding one of our services, it is only through feedback such as yours that we can continue to improve the services that we provide. Kind regards

Theresa Garagorri, Risk Facilitator Quality & Patient Safety Team NELFT

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