I am presently waiting in Orthopedic Outpatients for a 2.00 pm appointment for results of an MRI scan. It is now 3.16 pm and I've been here almost 1 hour 30 minutes. No-one has had the courtesy to say that the clinic is running late. I spoke to the Receptionist at 3.00 pm to ask how much longer I could expect to wait. She went to enquire and said there were 4 people ahead of me. My husband now has to cancel his MOT appointment as by the look of things the garage will be closed before we leave here!! Not acceptable at all. My time is as important as anyone else's
"Orthopedic Outpatients"
About: The Royal Liverpool University Hospital The Royal Liverpool University Hospital Liverpool L7 8XP
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from The Royal Liverpool University Hospital