"A & E Deprtment and fracture clinic"

About: Stafford Hospital

Taken to A & E via paramedics after tripping and breaking an ankle and dislocating a shoulder. Paramedics were fantastic, it was a seamless and speedy transition in to the A & E department. All staff were attentive and quick to assess and administer treatment. At no time did I feel isolated nor that the staff weren't aware of how much pain I was initially in. Care was continued through to the fracture clinic, staffed by an excellent and friendly team. Excellent service by the whole team.

Story from NHS Choices

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear Claire

Thank you for this lovely feedback which I have shared with the team. I hope you are recovering well from your injuries.

Kind Regards

Angela Grocott

Head of Patient Experience

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