"3year old with head injury not important"

About: Queen Alexandra Hospital

i was told by a nurse in the child a&e dep that my son who is 3 years old with a head injury was not important after waiting an hour to been seen to then be told we was not even booked on the system.. so i ended up leaving the hospital with my child and informed them if anything happens to my son i will be seeking legal advice in which i got told from the nurse " i dont care" i will be taking this further and if needs be going to the press with this because this aint the first issue ive had with this rubbish hospital but unfortunately is the only a&e in the area :(

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Responses

Response from Queen Alexandra Hospital

Thank you for taking the time to write in and tell us of your concerns. I was very sorry to learn of your concerns regarding the Emergency Department and if you would like to discuss this further with a member of staff then please contact us on: Email us on: PALS@porthosp.nhs.uk Post: Freepost RSGB-CJUS-YAXK Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service Health Information Office Queen Alexandra Hospital Southwick Hill Road Cosham, Portsmouth PO6 3LY

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