"Waiting time"

About: Queen Elizabeth Hospital (Greater London)

I arrived with my disabled mother at 6 pm. We were,send by our gp, because my mum was unable breath properly, but we were unable to get emergancy service, because we were able to give blood for test until 10 pm. I will never go to this hospital again, it is real rubbish!

Story from NHS Choices

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Response from Queen Elizabeth Hospital

I was very sorry to hear of you and your mother's experience in our A & E Department recently. In order that we can fully investigate and respond to your concerns I would urge you to please contact our PALS office on 0208836 4592. The PALS team can then take full details and an investigation into your concerns instigated. Thank you for bringing this to our attention and I hope that you will make contact with our PALS team. John Fergusson, Service Manager Emergency Department

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