"Russells Hall hospital Dudley"
About: Russells Hall Hospital / Accident and emergency Russells Hall Hospital Accident and emergency Dudley DY1 2HQ
Posted by slc7483 (as ),
My mother was taken ill and sent into hospital by the rapid response nurses.
On arriving at the hospital in the evening we didn't see a doctor until the early hours some six and a half hours later. By this time we were asking for my mother to be placed on a bed as she suffers with pressure sores and needed to be on an air mattress. I left around bout half an hour later. We were told twice by 2 members of staff in the AEU Dept that they were going to move her to the bedded area as we left.
My sister phoned the following morning to see what was happening and was told that my mum was in the bedded area waiting for a bed on a ward.
We proceeded to visit my mum shortly after lunch that same day and were shocked to find my mother had not moved from the cubicle or bed we had left her on meaning she had been on a trolley for 18 hrs.
Not only that my mother looked worse than when we left her and the nurse looking after my mum never took down her medication details or next of kin details even though we asked numerous times if they needed them. Meaning she had not had all off her medications and her peg regime had not been followed.