"Swift ward"

About: Lister Hospital

Following a reverse shoulder replacement on March 26 then spent two nights in Swift Ward. I was impressed by the quality and facilities in the room I shared with one other lady. The night staff and ward manager were extremely professional and dealt with problems immediately. Some of the day staff were unfamiliar with what was required on this ward. They had come from other parts of the hospital. Overall my stay although short was as pleasant as could be following major shoulder surgery. I was seen twice by the physio and given appropriate exercises. My discharge on the Friday afternoon was efficient and arrangements made for the district nurse to visit. My one complaint was the food. The portion sizes were too big for post operative patients. I understand that the food is prepared elsewhere then steamed. I had a chicken lunch which was an enormous plateful. The potatoes were undercooked, the chicken appeared to have been reconstituted then cubed tasting of cardboard. I only had one mouthful and the rest was wasted. Following that I then had cornflakes for breakfast and ham salad for lunch on the premise that they were straightforward. The amount of food wattage must be high which of course has cost implications. There was an extensive menu but if a smaller menu was available with better quality food in more appropriate portions this would surely help with recovery.

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Responses

Response from Lister Hospital

Your kind feedback is on its way as we type to our colleagues in the Trust's orthopaedics surgery team, as well as their nursing colleagues on the Treatment Centre's Swift ward, We know they will be delighted to ready how well looked after you felt whilst in their care. On the catering front, we'll share your comments with the Trust's catering team too as they do welcome patients raising comments about their service - although they are just as happy visiting wards to talk to patients who have such concerns whilst they're still in hospital.

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