"mri scan"

About: University Hospital (Coventry)

attended for scan under sedation. on arrival was forced to try and mount steps despite telling all i could'nt walk. i was then pushed onto scales for weighing. when asked aabout sedation they knew nothing about it, despite assurances from my group practice that this would be done. up to yet its been 9 months for scan and still nothing. i sleep in a chair in constant pain. i cannot lie flat because of the pain

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Response from University Hospital (Coventry)

Thank you for providing feedback on your recent visit to the MRI department at University Hospital, Coventry in April 2014. I am sorry to hear that you have not been able to have your scan for some time and apologise for the pain that you have been in as a result. As comments posted on NHS Choices are anonymous we are unable to locate your details and carry out an investigation. We would very much welcome the opportunity to discuss your concerns with you and try and put things right by expediting another scan. If you feel this would be useful please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry CV2 2DX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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