"Wonderful staff and excellent care"

About: Leighton Hospital

I arrived on Ward 12, feeling very vulnerable and anxious regarding my stay in hospital, and my planned procedure. However, any concerns I may have had were quickly put at rest as I was met by the friendly, kind face of the ward sister, who showed me to my extremely clean side room. Although only on the ward for a day, I felt at ease in my surroundings, and with all members of staff. All staff appeared to work well in their team, communicating well with each other and with myself, which, as a patient makes such a huge difference! I understand how busy they are, yet all staff members were friendly and kind to both their patients and each other. The team, whether they be ward sister, health care support worker or domestic staff, all showed dignity to their patients. My procedure was fully explained to me, and I felt comfortable to ask questions, should I not fully understand. I know how hard our fantastic NHS staff work , and the pressures they are put under on a daily basis, however, all members of staff on Ward 12 are a credit to their profession, and the Mid Cheshire hospital trust. Thank you for you kind, knowledgable and dignified care. You all made what could have been a really tough day, a lot easier. Thank you all!

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Response from Leighton Hospital

I was delighted to read such lovely comments following your recent admission to ward 12. A copy of your response has been displayed on the ward for all the staff to read. Many thanks for taking the time to post such positive feedback & I hope that you are now making a steady recovery at home. Regards Helen Williamson, Ward Manager, Ward 12

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