"About the gap between psychiatric care and primary care in my area."

About: Kent and Medway NHS and Social Care Partnership Trust / Adult mental health

(as the patient),

I, like many others in the Dover area, have been disappointed to find a reduction in the provision of psychiatric care for established patients. I was discharged into primary care recently. I was ok for a while, but now I am having medication issues. The last time I saw a psychiatrist I was told I could always ask if I was having problems. Well, I have asked, and I have been told to wait until a psychiatrist gives me an appointment. I used to see the psychiatrist once every three to six months, more frequently if I was distressed. Now the door seems to have closed, with just a little gap left to tell us to go away.

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Response from Kent and Medway NHS and Social Care Partnership Trust

We are so very sorry that you have experienced some difficulty accessing services at Coleman House, I would like to have the opportunity explore your concerns further. If you feel comfortable or you would like to discuss your experiences then please do not hesitate to contact the Operational Team Leaders, Caroline Blades or Pat Todd at Coleman House on 01304 216666 or alternatively you can discuss your concerns with the Patient Experience Team.

It is mentioned in the posting that you may know of other people having difficulties, again we would encourage people to contact us to discuss this.

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