"A&E admission"

About: Arrowe Park Hospital

Admitted on Tuesday. Scans etc carried out, surgery took place, home on the Sunday. Fully involved in all decisions as the investigations proceeded. All staff ( nurses/ domestics/ doctors) did a wonderful job. I can't praise surgeon enough for the way he involved me in the discussions and passed on information that wasn't that easy to hear or want to hear. I didn't want to be here but the staff made the experience as good as it could be.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story