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"Excellent care and facilities"

About: Musgrove Park Hospital (Taunton)

The care I received from staff was excellent, from arriving at SAL to going into theatre to my stay on Hestercombe Ward. Everyone was kind, considerate, spent time ensuring I understood what was happening and worked hard to respect my dignity. I really appreciated the use of humour to make me feel at ease during a difficult time. My room in the new Hestercombe ward was a revelation, it was bright, airy and well equipped. Every member of staff took the time to close the blinds and check I was happy before carrying out examinations. I can't commend enough everyone that was involved in my care, if I could I would name them all. The new facilities are amazing and I loved having the privacy of a room of my own but it is level of care that makes the most difference to your recovery.

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Responses

Response from Musgrove Park Hospital 9 years ago
Musgrove Park Hospital
Submitted on 28/04/2014 at 14:37
Published on nhs.uk on 29/04/2014 at 04:00


Thank you very much indeed for taking the time to write to give praise to the staff who cared for you at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff of the Surgical Admissions Lounge and our new Hestercombe Ward; positive feedback is much appreciated and I hope this finds you making a good recovery. Lucille Hoose. PALS Lead

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