"Great experience of Podiatric Surgery service"

About: Primary and community services / Podiatry

(as the patient),

I recently had a foot operation at the Podiatry Service at Jordanthorpe Health Centre - it was the best NHS experience I've had. I was referred by my GP and seen quickly. Various options were explained to me clearly and we tried a couple of non surgical options. Then eventually surgery was the only option.

I was provided with a great info pack, detailing how I should prepare, what would happen and, most importantly, what I would need to do to get the best level of healing. The people were polite, focussed, professional but also treated me as a person, remembering I had a small child, making sure I had privacy to undress, and even a choice of biscuits! I read a book during the 40 minute operation I was so relaxed!

I've been seen on time for every appointment and felt very supported throughout. The team had a mix of professionals and everyone seemed to do their job with care, passion, and awareness of their place in the team. And it was done in a health centre - bit tricky to find but parking was free and so much easier than at one of the hospitals. Overall just really impressed with all involved.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Senior Patient Partnership Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear LimpingLulu

Thank you for taking the time to give us your kind comments regarding the podiatry service. Staff always welcome positive feedback and I will ensure your comments are passed on to those involved.

I hope you continue to make a good recovery following your podiatric surgery

Thank you again

Updates, changes and questions related to this story