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"The Macmillan Renton Unit; respect and clinical..."

About: Hereford County Hospital

Cancer is horrible but the hospital's cancer unity is pleasant and comfortable. More importantly the staff are universally supportive, kindly and efficient as well as being clinically superb. My wife's rare cancer is incurable but is being creatively treated by the haematology who have done everything possible to make her and my lives tolerable in what is a very frightening time. Staff spend time explaining and answering questions and there is a fine system of 24/7 contact in place. Follow-ups with local GPs and Macmillan nurses are instant and constructive. This has been a terrible time for us made tolerable by the professionalism as well as the humanity of the haematology team at the MRU who are outstanding.

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Responses

Response from Hereford County Hospital 9 years ago
Hereford County Hospital
Submitted on 28/04/2014 at 10:16
Published on nhs.uk on 29/04/2014 at 04:00


On behalf of the Wye Valley NHS Trust thank you for your complimentary comments regarding the cancer services here in The Macmillan Renton Unit. We very much appreciate your comments at this difficult time and we will forward your comments on to the Head of Cancer Services in order that she can share with her staff. Patient Experience Team

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