"A&E and out patient cardiology"

About: Torbay Hospital

Over the past 6 months or so I have received treatment at Torbay in A&E and then followed up with cardiology out patient appointments. At all times all staff who dealt with me were kind, considerate, respectful, professional, competent and patient. I was well informed about processes and procedures, follow appointments, further communication etc. Everything that I was told would happen, did happen and within the time spans I was given. Both these departments were always busy but this did not effect the attention I was given, I always felt the staff had time for me and that I was treated as an individual. Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Torbay Hospital

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned. Kind regards South Devon Healthcare NHS Foundation Trust.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story