"my experience of miu."

About: Helston Community Hospital

i brought my daughter into miu last month with her finger very swollen. she was treated quickley and the nurse was pleasent. i was concerned my daughters finger was broken, but the nurse assured me it wasnt. i left with my daughter feeling confident in what the nurse had said. the following day, her finger was still swollen, so my husband took her back. a different nurse told him, it cant be broke as she was moving her finger. we left again beliving in the nurse. 3 weeks later her finger is still swollen, today i took her to wch, where she had ab xray which confirmed a break. shes suffered for 3 weeks with a briken finger when she could have been sent straight away. the nurses need to be more aware that sime children have a high pain threshshold, and xray should be suggested to rule out fractures.

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Response from Helston Community Hospital

Thank you for your feedback. We are committed to improving the services we provide and your feedback helps us to understand what we can do better. We are unable to respond to individual concerns online but would like the opportunity to reply to you personally. Please contact our Patient Advice and Liaison Service on 0300 330 1444 or email pals.community@pch-cic.nhs.uk

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