About: John Radcliffe Hospital

A friend of mine, after losing the feeling her legs, passing out from extreme pain in her head and throwing up, was taken to the JR. I was called to come and sit and wait with her to make sure she was okay. As I arrived, she informed me she had been told to leave as this is 'not what they're here for.' So, two questions... Should we have had to wait until she passed out again before we went into A&E? Seeing as the little girl who went in ahead of her practically skipped in to see the triage nurse, I'm guessing this isn't the case. Secondly, what exactly are you there for? She was ill, quite scared and in need of help. I'm absolutely disgusted by the way she was treated. Will not recommend this hospital to anyone in the future.

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Response from John Radcliffe Hospital

Thank you for your feed back regarding your friend's treatment at the Emergency Department of the John Radcliffe Hospital. I am sorry that her treatment was not to the standard you would expect. We would be very happy to fully investigate the issues you have raised and provide your friend with a response. Should she wish us to this please advise her to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk.

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