"Compassionate care and excellent service"

About: West Suffolk Hospital

After going through the out of hours GP process (which worked very well) I was admitted on Easter Sunday to Ward F6 for surgery on a painful abscess. The staff were superb - professional in every way, including taking the time to be very caring and compassionate (especially as the abscess was in a very delicate area!). My stay was less than 24 hours, but I came across a wide range of surgical and ward staff (including those who support the work of nurses through keeping the wards clean, patients fed and so on). Every single one I encountered was a credit to the hospital and my thanks go to them all. Over the past few months I have had other surgery and hospital visits and have always found unfailingly kind, caring, hugely professional staff. This is a hospital to be proud of.

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Response from West Suffolk Hospital

Thank you for your very kind comments. We will ensure that your review is passed on to the F6 ward manager so that it may be shared with staff.

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