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Short waits in phlebotomy at Royal Lancaster Infirmary

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"Short waits in phlebotomy at Royal Lancaster Infirmary"

About: Royal Lancaster Infirmary / Clinical haematology

(as the patient),

I am prescribed Warfarin. The Royal Lancaster Infirmary checks my blood regularly to monitor the INR range is maintained.

They have devised an excellent system which ensures that waiting time is always short. Staff are good and morale seems high. Results and any necessary adjustment to prescription arrives by post the day after.

Other parts of the NHS might learn some useful lessons from this model.

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Responses

Response from Royal Lancaster Infirmary 11 years ago
Royal Lancaster Infirmary

Submitted on 21/01/2013 at 09:59
Published on nhs.uk on 06/01/2014 at 13:31

Many thanks for taking the time to post these kind comments. We regularly review comments on this website and pass them to the departments concerned.

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