"I didn't feel involved in my care"

I felt I wasn't listened to or involved in my care at all. I felt ignored a lot of the time. It seemed like the doctor was only interested in moving people on as soon as possible because of the bed shortage situation, instead of actually wanting to help people get better. I honestly felt like the staff were plotting against me.

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Response from Parkwood Hospital

I am sorry to hear about your distressing experience at Parkwood. So I can look into what happened here and take this up with the relevant managers, please could you contact me via the details below. Many thanks, Steven Edwards Service Experience Manager Lancashire Care NHS Foundation Trust email: steven.edwards@lancashirecare.nhs.uk phone: 01772 676118

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