"Hospital feedback"

As a family we cannot thank all the departments, resus, acute medical, physio and tilgate ward enough for their compassionate care of my 88 year old father. My mother was admitted to another local hospital 4 years ago with a similar condition and we had an horrific experience of poor, bullying care of the elderly. Naturally we were extremely apprehensive however the care from everybody without exception was exemplary at East Surrey. My father was frail and had dementia and at all times was treated with dignity and kindness, no-one harried him and we're always available should we need help. The wonderful physio team we felt were heroic in their work and we are extremely grateful for all their efforts. We were so surprised by this contrasting treatment to out expectations we felt everyone had just undergone an elderly patient enhanced care course! Many thanks my father died in peace with no pain, we are of course devasted but grateful for his final care from 27-31 March.