"Torridge Ward Exceptional care"

About: Royal Devon & Exeter Hospital (Wonford)

I would like to thank the nurses and assistants who were involved in my admission for a lumbar puncture on 2 April 2014. You treated be professionally and kindly, which was very much appreciated, as I was apprehensive and more sensitive than usual, due to the recent death of my mother. I was always kept well-informed and felt reassured by the level of care I received, which was efficient, but not rushed. There was also a friendly tone about the place, with the team all working together. These staff are a tribute to your hospital and showed a real calling for their work. I would like to make especial mention of the doctor who performed the lumbar puncture. I think that she is an exceptional doctor. She instilled confidence in me and took the time to give me all the information I needed, both before and after. She is clearly very proficient and I could not have hoped for better. She is calm,clear and self-assured and managed the whole event in the most professional way, both technically and through her personal dealing with me. As a result, I believe that I experienced very few of the anticipated after-effects of the procedure. I would like to both thank her and wish her the best of luck for her ongoing career. I sincerely hope that you will pass on these remarks to her.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for sharing your story and for the lovely comments. It is always so rewarding to hear that our staff are continuing to provide excellent care to patients when they need it most. Kind regards Tracy

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