"Torridge Ward Exceptional care"
About: Royal Devon & Exeter Hospital (Wonford) Royal Devon & Exeter Hospital (Wonford) Exeter EX2 5DW http://www.rdehospital.nhs.uk/
Posted by Susan Zeiss
I would like to thank the nurses and assistants who were involved in my admission for a lumbar puncture on 2 April 2014. You treated be professionally and kindly, which was very much appreciated, as I was apprehensive and more sensitive than usual, due to the recent death of my mother. I was always kept well-informed and felt reassured by the level of care I received, which was efficient, but not rushed. There was also a friendly tone about the place, with the team all working together. These staff are a tribute to your hospital and showed a real calling for their work. I would like to make especial mention of the doctor who performed the lumbar puncture. I think that she is an exceptional doctor. She instilled confidence in me and took the time to give me all the information I needed, both before and after. She is clearly very proficient and I could not have hoped for better. She is calm,clear and self-assured and managed the whole event in the most professional way, both technically and through her personal dealing with me. As a result, I believe that I experienced very few of the anticipated after-effects of the procedure. I would like to both thank her and wish her the best of luck for her ongoing career. I sincerely hope that you will pass on these remarks to her.