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Fantastic service

Story from nhs.uk

"Fantastic service"

About: Altrincham General Hospital

I attended the Minor Injuries Unit on 25th February with suspected fractured finger. I was booked in immediately, seen 10 minutes later, X-rayed and diagnosed - all within 30 minutes. I received a follow-up call at 7pm that evening - beyond the call of duty. Very impressed.

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 02/05/2014 at 15:37
Published on Care Opinion at 15:47

Thank you for your comments posted on the Patient Opinion website regarding your care on 25th February 2014. It was very kind of you to write and compliment the staff at the Altrincham Minor injuries Unit as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It is reassuring to hear that you received a service that you felt went beyond the call of duty. We can assure you that we have passed on your thoughts to all the staff involved in your care at the Minor Injuries Unit.

Once again thank you for taking the time to post your thoughts on your experience at Altrincham Minor Injuries Unit and we wish you well with your continued recovery.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Altrincham General Hospital 9 years ago
Altrincham General Hospital

Submitted on 02/05/2014 at 16:40
Published on nhs.uk on 03/05/2014 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your care on 25th February 2014. It was very kind of you to write and compliment the staff at the Altrincham Minor injuries Unit as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It is reassuring to hear that you received a service that you felt went beyond the call of duty. We can assure you that we have passed on your thoughts to all the staff involved in your care at the Minor Injuries Unit. Once again thank you for taking the time to post your thoughts on your experience at Altrincham Minor Injuries Unit and we wish you well with your continued recovery. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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