"knee replacement consultation"

About: Leicester General Hospital

I attended Leicester General hospital on Monday 24th March . I arrived early for my appointment and witnessed the communication of appointment time delays to the waiting room - these updates were communicated regularly and efficiently to the waiting patients. When my appointment time came i was taken along the corridor to wait outside the consultancy room. A nurse kept me company whilst I waited and made me feel very comfortable. When the consultant arrived he reviewed my previous x rays quickly and performed appropriate tests quickly . He informed me in detail of the next step in my treatment- two total knee replacements- and the nurse supported him in this - they seemed to work very well together. A letter to a consultant was dictated in front of me , again I felt this helped to keep me fully informed . I was very impressed with the treatment and information I received and felt i had a high standard of support ad care. Thank you.

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Response from Leicester General Hospital

Dear reviewer, Thank you for taking the time to post your comment. We are really pleased to hear about your experience of the Orthopaedics department at the General. Your feedback has been passed on to the team involved in your care. Did you know you can nominate a member of staff or team for our Caring at it's Best awards? To find out more, visit our website: https://www.leicestershospitals.nhs.uk/patients/nominate-a-member-of-our-staff-for-an-award/ Kind regards, Communications team, Leicester's Hospitals

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