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Big Fans of Starlight Neonatal Unit

Story from nhs.uk

"Big Fans of Starlight Neonatal Unit"

About: Barnet Hospital

This review is of Starlight Neonatal Unit--not of any other maternity service at Barnet. As parents of a premature baby (34 + 5 weeks), we were very impressed and pleased with the level of care given to us and our child. With only two exceptions (there are always a few), the staff were professional, compassionate and dedicated.

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Responses

Response from Barnet Hospital 9 years ago
Barnet Hospital

Submitted on 24/04/2014 at 13:43
Published on nhs.uk on 25/04/2014 at 04:00

Thank you very much for taking the time to share with us your experience regarding you and your baby's care at the Starlight Neonatal Unit and for your kind comments. I will ensure that your feedback is shared with the staff and management team at the Unit. That said, I am sorry that you found that not all of the staff were always professional. Should you wish us to investigate this part of your experience further then please do contact our Patient, Advice and Liaison Team (PALS) by email at bcfpals@nhs.net, or by telephone on 0208 216 4924.

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