"Frustrating"

About: Princess of Wales Hospital

I needed antibiotics urgently for cystitis ,as I had had the problem months before they told me to call 111 and then had to wait 5 hours to see someone at the minor injury unit. Long drawn out when I knew what the problem was! Not the staffs fault just the system as usual

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Princess of Wales Hospital

Many thanks for your feedback. To help us progress your comment would you be able to get in touch with our PALS and Patient Experience Team. Tel: 01480 355 184 Free phone: 0800 013 2511 or E-mail ccs-tr.pals@nhs.net We look forward to hearing back from you. Yours faithfully Chris Hampson (Mr) PALS & Public Engagement Co ordinator

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story