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Excellent Standards

Story from nhs.uk

"Excellent Standards"

About: Leicester General Hospital

I had my operation, TVT & Anterior repair on the 2nd April 2014. The nurses on ward 31 are amazing, those girls work so hard and I felt extremely pleased with my stay, albeit only one night. I would like to mention two in particular, such positive, friendly and professional girls! My biggest complaint was the evening meal, it was disgusting, I know it's not a hotel but it was truly awful I am recovering very well and looking forward to returning to work very soon Kind regards Natalie Halford

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Responses

Response from Leicester General Hospital 10 years ago
Leicester General Hospital

Submitted on 23/04/2014 at 12:19
Published on nhs.uk on 24/04/2014 at 04:00

Hi Natalie Thank you for your feedback. Firstly we’re really pleased to see you are so happy with the care you received on ward 31, and that you found the staff there to be so friendly. This is certainly our aim and reflects the values of our hospitals. However, disappointing meals are not what we or Interserve, our catering providers, aim to provide. If you would like us to investigate this further, please get in touch. Our email address is communications@uhl-tr.nhs.uk - we’d be happy to hear from you. We’re glad to learn that you are making a good recovery. From everyone at the hospital, especially the staff on ward 31, we wish you well. Kind regards, Communications Team & ward 31 Leicester’s Hospitals

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