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"Lack of answers "

About: King's College Hospital (Denmark Hill) / Hepatology

(as the patient),

Doctors not listening or evasively answering questions. So you come away feeling you've had a pat on the head but still none the wiser.

I am told I don't need to know what stage my disease is at. Why is that?

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Responses

Response from Cathy Varley, PALS Manager, King's College Hospital NHS Foundation Trust 10 years ago
Cathy Varley
PALS Manager,
King's College Hospital NHS Foundation Trust
Submitted on 17/04/2014 at 15:51
Published on Care Opinion at 15:54


I am sorry that the clinical team have not answered your questions effectively. If you would like to contact me to discuss this matter further I may be able to laise with the team and seek to ensure that communication channels are improved and you are confident that you are informed and involved in your care.

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