"Sandbourne Day Surgery perfection achieved!"

About: Royal Bournemouth General Hospital

On Thursday April 10, I attended the hospital for major knee surgery! I had ACL reconstruction and meniscus tear in same knee. I am a nervous patient and from start to finish I can not fault the Sandbourne Staff! From the student nurse who checked me in, the anaesthesiologist and her assistants, the surgeon, recovery staff and nurses as well as physio team I have all of them to thank! Everybody was just so kind and could not do enough for you. They made a scarey and painful experience a great one (well you know for major surgery). I am completely confident in saying that it could not have gone any better or smoother!

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Responses

Response from Royal Bournemouth General Hospital

Dear Sara Thank you for taking the time to give us your feedback. We use all feedback to inform improvements to the services we provide and I am pleased that on this occasion everything went so well for you. Thank you for noting the high standards of care and compassion from the staff on the Sandbourne Suite and in theatres and also the quality care given by your team of doctors and physiotherapists. We will share your feedback with the relevant staff who will be delighted. Thank you again and hope your recovery continues as predicted with minimum discomfort. Sue Mellor Head of Patient Engagement

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