"Medical assessment unit"

About: University Hospital Aintree

My mum was being admitted through the medical assessment unit a week ago. The waiting area needs to be sorted out. It is tiny and overcrowded. Members of my family have had cause to use Aintree Hospital in the past and I have nothing but praise for the staff, but this part of the hospital needs to be addressed

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Response from University Hospital Aintree

We're sorry to hear that you feel the waiting area of the medical assessment unit is small and, as a result, overcrowded. We will pass your comments on to the team in MAU and we appreciate you taking the time to give us your feedback. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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