"I liked the friendliness of the ..."
About: Churchill Hospital Churchill Hospital Oxford OX3 7LE
What I liked
I liked the friendliness of the staff. I was a day case operation patient and was there all by myself and they let a trainee nurse stay with me most of my stay there who was very friendly and helpful, she put my mind at rest and was there waiting for me when i woke up from recovery. The anaethetist (i think thats how its spelt) was very professional and put all my worries at bay, I had heard very bad things about churchill hospital so was quite worried about having an op there but when i got there i was made to feel welcome and comfortable.
Well done to all the staff.
What could be improved
Cleanliness on the ward was very good, but when i went to the toilet on the ward after my op i was quite shocked as there was blood on the floor in there which worried me with all the infections you can get from hospitals that arent kept to a highly clean standard. I did mention this to a nurse who was with me and she said she would get someone to clean it up but in the 12 hours i was there not one cleaner went into the toilet, they went around the ward just not the toilet.
they need to make their map of the hospital clearer as i went in the way it said i should but the reception told me i had to go to the other side of the hospital.
But other than that i felt quite relaxed considering the circumstances that i was there for.
10/10 for the nurses and doctors etc
10/10 cleanliness if ward
0/10 cleanliness in toilet.
10/10 overall experience of my stay there.