"Annoyed and Frustrated"

About: North Manchester General Hospital

My mum was admitted on 18/3/14 and was told she needed open heart surgery. 4 weeks later and still waiting to be admitted to MRI. Apparently, she is a priority case! Has promised she is first on the wait list for a bed but still nothing. She was told she had to be seen by a vascular surgeon and this should have been Friday but guess what, still no visit and it is now Monday!! She did have a bed at MRI last Friday but at the 11th hour it was taken by an emergency case. I have no complaints about the staff caring for her but we are beginning to feel that she is being left because of her age. At this rate, she'll be joining the staff on the Christmas party!!

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Response from North Manchester General Hospital

We are sorry to read your comment regarding your visit to the Cardiology department at North Manchester General Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 We will also forward your comment to the department manager.

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