"Out patient department"

About: John Radcliffe Hospital

While visiting relatives in Witney Oxfordshire 14th January I was taken unwell with stomach and chest pain was then taken by ambulance to the J R accident and emergency cannot fault ambulance crew were so attentive staff at the A&E were quick to see to me and thought I had problems with my gall bladder but did not get scan told to go to my GP when I got back to Aberdeen to arrange one doctor said he would send a letter to myGP but GP has never received one I've since been diagnosed mass on my liver E Purcell

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Response from John Radcliffe Hospital

Thank you for your comments regarding your care at the John Radcliffe Hospital Emergency department. I am pleased to read that the Ambulance crew were attentive and that you were seen quickly. I am very sorry that your GP did not receive a letter from the hospital. We would be happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Sue McNiven on 01865 221728 at sue.mcniven@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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