"Didn't listen"

About: Leeds Dental Hospital

I might as well have been talking to the wall. Because I don't fit a straightforward bill of health,(my health is complex but not life threatening) I felt I was written off fairly quickly. I have various intolerances & struggle with chemicals, hence fluoride does not like my body and gives me severe cramps. This I explained but was still told to find a fluoride toothpaste I could tolerate! It won't happen. I don't drink or smoke, I'm not overweight, nor do I eat sugary stuff all day or drink fizzy drinks, as was inferred! I clean my teeth well at least twice a day, always have, which clearly wasn't believed. They clearly had reached their level of knowledge and experience and didn't want to know. The fact was my teeth deteriorated rapidly after a hospital operation for something else. I went for help, not a miracle but !

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Responses

Response from Leeds Teaching Hospitals NHS Trust

Dear billee

Thank you for posting your comment. We are very sorry to hear about your experience. If you would like to discuss the issues in person and confidentially please contact the Trust's Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk.

Kind regards

Response from Leeds Dental Hospital

Thank you for posting your comment. We are very sorry to hear about your experience. A member of the clinical team would welcome the opportunity to discuss this with you on an individual basis. If you would like to discuss this further please contact the Trust's Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk.

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