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Mole on chest

Story from nhs.uk

"Mole on chest"

About: Solihull Hospital

Referred within 2 weeks by GP. Surgery carried out within 6 weeks. Treatment was very professional and courteous. Had to call after 7 week wait for result though and turned out to be malignant but all removed. I am awaiting a follow up appointment and have waited another 5 weeks without receiving an appointment date. So overall great to start but delays ever since. About to give them a call. See if I can get a date.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 9 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 27/04/2014 at 13:16
Published on Care Opinion at 17:51

Dear Anonymous

Thank you for posting your comments on Patient Opinion Website. Could I please ask that you contact Patient Services team on 0121 4242 0808, for us to try and sort out a follow up appointment for you. Please accept our apologies for the delay in not getting your follow up appointment on time.

Best wishes

Iona

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Response from Solihull Hospital 9 years ago
Solihull Hospital

Submitted on 05/09/2014 at 15:32
Published on nhs.uk on 06/09/2014 at 04:00

Dear Anonymous thank you very much for your kind feedback, I will pass on your comments to the team, I am sorry to hear that you had delays and I hope you have now sorted out your appointments. Kind regards Margaret Mitchell Deputy Head of Patient Services

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