"I was treated so well during my ..."

About: Central Middlesex Hospital

(as the patient),

What I liked

I was treated so well during my operational procedure. I could not fault the care offered to me by a nurse when I fainted from a blood test after fasting all night. I was treated with dignity throughout and I would recommend Central Middlesex to anyone.

What could be improved

I was given an incorrect name tag twice, and I had a drip attached to me which I held for awhile before anyone noticed. The blood was running back into it and I had a damp patch on my trousers.

Anything else?

The staff are all friendly but seem very overstretched. The nurse I dealt with for the blood test had to manage two departments and deal with a consultant's questions whilst trying to take blood from me.

Some of the nurses in ACAD where a bit brusque but considering how many patients they have to see in a day is it any wonder.

After care was tremendous from everyone.

Story from NHS Choices

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Responses

Response from Central Middlesex Hospital

Thank you for taking the time to comment on the care you received at our hospital. Your comments are important to us and we would like to pass them on to the staff who cared for you. Please contact us directly by calling 020 8869 2026. Thank you.

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