"Ward 23 - Brilliant"

About: Royal Bournemouth General Hospital

I attended as a day patient for Catheter Ablation (heart arrhythmia correction) in Ward 23. This was my first attendance at Bournemouth. All aspects of my care from from the minute I arrived till I left that evening were superb and I cannot fault the staff (who were outstanding, from my surgeon to the lovely lady who brought me supper). The hospital is clean, uncluttered and appears to be in an excellent state of repair and I had every confidence in everyone I was fortunate enough to meet. A big thank-you for a caring, attentive and knowledgeable staff. CQC need to take note that this is one of the best hospitals I have ever been in - and there have been a few!

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Responses

Response from Royal Bournemouth General Hospital

Dear Anonymous Thank you for taking the time to provide us with your feedback. We value patient feedback as it helps to inform and improve the services we provide. I am delighted to hear that all aspects of your care were so positive and you found ward 23 to be so clean and uncluttered during your recent visit. It is most encouraging to know that you have found our staff to be so caring and knowledgeable in your treatment. I will make sure department staff are made aware of your kind words. Regards Sue Mellor Head of Patient Experience

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