"Dressing change"

I recently had surgery at Leicester Royal Infirmary and have quite a large wound which has started to come off and is very damp. I have some iniodine but not a suitable dressing so I went to the Samuel Johnson for some help this morning. I did not even get chance to explain what my problem was - the Doctor asked if I had an appointment and when I said I didn't he told me to ring 111 which I did at 11.06. They rang me back and said I would be contacted with an appointment time - it is now 4.55 and I am still waiting. This surgery was on an artery. The last surgery I had nearly three years ago developed into a abscess so I know that I am probably worrying for nothing.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Samuel Johnson Community Hospital

Thank you for your comments. We are sorry that your visit to the Minor Injuries Unit at Samuel Johnson Community Hospital did not meet with your expectations. We are sorry that the information given to you by the doctor was not satisfactory. We shall pass on your comments to the department so that they are aware of this. If you would like to contact our Patient Advice and Liaison Service, they can be contacted by telephone 01283 593110 or by email pals@burtonft.nhs.uk

Updates, changes and questions related to this story