"My stay in Queens Hospital in Romford"

About: Queen's Hospital (Romford)

I was a recent patient at Queens Hospital in Romford. The care was exellent . I was treated with dignity, kidness and empathy.The nurses worked tirelessly through out the night and nothing was too much trouble. I heard them giving reasurrance to patients and with these acts of kindness the patients were reassured . Each time I pressed the bell I was attended to with a smile, regardless of the time of night. Each and every one of us was treated as an individual. They conducted themselves so proffessionally , but with the human touch. They not only lissened , but heard what ptients were saying something as humans we tend to forget..... the .......diffrence between........the two . I could not have had better treatment had I gone Private ....... at Queens thats just how I felt .!! Well done Queens and keep up the good work if I needed to go to hospital again Queens would be my first choice.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

Thank you for sharing your positive experience with us. It’s always a pleasure hearing from our patients, especially when, like you, they feel the care was excellent and have been treated with dignity, kindness and empathy. I’m also glad to know that we’d be your first choice of hospital. Yours sincerely Flo Panel-Coates Director of Nursing

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story