About: Royal Sussex County Hospital

My daughter went to A&E in the early hours of Saturday morning, her face was swollen on both sides right up to her eye, she saw a nurse who said she would have to find an emergency dentist, she wasnt even seen by a doctor. Another six hours later when she'd found an emergency dentist who had a free appointment, the dentist said it wasnt a tooth bit a bite (possibly false widow). He also said that had she been seen by a doctor the doctor would have known that and given her antibiotics saving six more hours of swelling and a great deal of pain. This could have been life threatening, since when dod nurses make the decisions and doctors decide not to see someone without examining a patient. I suggest everyone who has been dissatisfied with their treatment, phone the hospital and make a complaint as I have just done, only then, maybe things will improve.

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Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

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