"Thank you so much...."

About: Darent Valley Hospital

I was unexpectedly admitted this week after having chest pains. I was very frightened but I have to say that the care I received was touching. From the ambulance crew to A & E, then short stay ward on to Palm Ward. All these lovely people made me feel so safe & secure & were just so nice, with reassurance & compassion, despite appearing to be really busy. I feel lucky that I was looked after by these lovely people. Thank you so much for keeping me calm throughout my ordeal.

Story from NHS Choices

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Responses

Response from Darent Valley Hospital

Dear Paul Thank you for taking the time to write this wonderful review of your experiences in different areas of Darent Valley Hospital. We totally understand that experiencing chest pains can be frightening but to read that our staff made you feel safe and secure is everything we strive for. We do hope you are making a good recovery. With best wishes The Communication Team Darent Valley Hospital

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