I am very grateful for the care and skill I encountered right through from the initial consultation to discharge. Going through the initial decision to undergo spinal surgery is an anxious business because of the risks. The consultant surgeon was clear, warm and helpful about this. Once I was admitted for surgery the nursing staff were friendly and efficient. I would not want to come back for more but if I had to, I would be glad to be in the same unit again. I only have two adverse comments. (not about the staff). It is good to be able to use a mobile phone but it would be helpful if there were rules about this. Patients could be asked to switch their mobiles to vibrate. The frequent loud ringing of mobiles, particularly early in the morning or late at night is disturbing. (perhaps there could be a requirement 'vibrate between 11.00 pm and 6.00am'). Also the TV/Movie system is terrible and expensive. It is obviously outdated. The screen quality is very poor and the movies frequently break up. Thank You, Simon Archer.
"Thank you, neurosurgery and Ward 4"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Posted via nhs.uk
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