"staff were very kind, considerate, ..."

About: Leicester Royal Infirmary

(as the patient),

What I liked

staff were very kind, considerate, cheerful and helpful. The ward was nice and clean. The food was impressive. The docters also explained situation very well too.

Story from NHS Choices

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Response from Leicester Royal Infirmary

Dear reviewer, Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Thank you Communications Team Leicester’s Hospitals

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