"Very litte"

About: Northwick Park Hospital

(as the patient),

What I liked

Very litte

What could be improved

Better follow up with regard to patient results

Anything else?

I was booked in for a biopsy for prostate cancer and was told the results would be available between 7 to 10 days.

After 14 days I had still not received the results so I rang the dept to enquire. I was told the results were on the system and that an appointment would be made. Nothing happened!

I phoned again a few days later only to go through the same conversation with the same person and I still do not have an appointment.

So much for patient care

Story from NHS Choices

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Response from Northwick Park Hospital

Thank you for taking the time to comment on the care you received at our hospital. We are very sorry to learn of your experiences and would like to discuss these with you directly so that we can improve the services we provide. Please contact us directly by calling 020 8869 2026. Thank you

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